2024 FanX Fall Salt Lake Comic Convention
2024-09-26 10:00 - 2024-09-28 19:00 (America/Indiana/Indianapolis) | Salt Palace Convention Center, 100 S W Temple, Salt Lake City, UT, 84101, United States
PHOTO OP TICKETS

PHOTO OP SCHEDULE
Be sure to revisit the photo op schedule often to check for changes.

PHOTO OP INFORMATION

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the Celeb Photo Ops photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and professional photo equipment. We then print a high quality 8×10″ of the photo on dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.
Photo Op Tickets
You will be required to show your QR code for your photo ops to be scanned as you enter the Photo Op booth, or have your RFID wrist band at the ready (provided you have attached your photo op purchased to it). You may print your photo op QR codes or have them available to scan on your mobile device.
Obtaining your QR codes is simple! Open your confirmation email you received when you purchased your tickets and click the link that says “View This Order Online”.
Digital downloads included with every photo op!!
The Photo Op Schedule
The photo op schedule will be available here
Download the #FanX Mobile App to get extras like panel reminders and on-site updates during the event!
Day Specific tickets and Session designations (Saturday Session 1, Friday Session 2, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and session designated in the ticket title.
Session designations (I.E> Kiefer Sutherland Photo Op – Saturday Session 1) means this is usable during Kiefer’s scheduled Session 1 photo op time on Saturday. You can easily see these sessions listed on the photo op schedule for quick reference. Please try and be aware of the session you have chosen and only come at the time designated for your photo op group. If you have a Session 3 photo op ticket, please do not show up for the Session 1 time, it will only slow the process, increasing wait times for everyone.
Having the sessions set up in advance will also assist you when purchasing more photo ops, giving you the ability to know what time the op will be prior to purchasing and whether or not you feel you can fit it in your itinerary!
You can see sessions for your tickets, visit your online confirmation for your photo op order. Open your confirmation email and click/tap the “View Order Online” button in your confirmation email to open your online confirmation page.
VIP Photo Op Vouchers
Photo op vouchers received with a VIP purchase must be used online and cannot be redeemed at that sales desk. Open your confirmation email, click or tap “View Order Online” and you will be taken to your confirmation page for your VIP vouchers. Next to the voucher you will see a button that says “Upgrade” click or tap that. On the following page you will choose the photo op you would like to apply the voucher to, you will select that and input your payment information. You will be sent a new QR code once your upgrade order is placed that you will use for your photo op.
Session 1 photo ops for various guests are not all at the same time, however some session 1 ops for various guests may overlap. For example, a “Kiefer Sutherland Photo Op – Saturday Session 1” will not necessarily be scheduled at the same time as a “Ryan Hurst Photo Op – Saturday Session 1”.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 10-15 minutes between photo ops. If you have two photo ops at the exact same time, we do suggest moving one of those photo ops to another day or session using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, please contact us for further assistance.
Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to open your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. If you would like to have more than four fans, additional ticket purchases will be required. I.E. If you would like 5 to a maximum of 8 fans, 2 total photo op tickets must be purchased and used for that photo.

Photo Op Queue
The queue for a specific photo op will open approximately 30 minutes prior to the start time of the photo op. To avoid congestion at the queue entrance, we ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is unnecessarily adding to your wait time. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor). If your queue is not open yet, please go enjoy the other great things at event and come back at the time shown.

Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
ADA
Please visit https://fanxsaltlake.zendesk.com/hc/en-us/sections/115002303467-ADA for more information on ADA accommodations at Salt Lake FanX.
VIP Pass holders
VIP pass holders be sure to check the monitor at the queue entrance. You will see specific queue lines set up for VIPs and GAs. Please be sure you proceed to the VIP lines for your photo ops.
Photo Op Booth
Prior to entering the photo op booth, please have your photo op QR out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to placed in one the bins provided outside. As you enter the booth you will need to turn in your photo op ticket and inform the attendant how many fans are in your photo.
You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” prompt before the photographer fires the shot. Please listen for these prompts so you get the best photo possible.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your QR out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden.
Don’t expect the guest to spend more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest. ADA guests, you will be given extra time to get to the guest if needed but allotted the same amount of time next to the guest as all other fans.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the booth and we will put you back in for a retake. Please notify staff in the print pickup area.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
After your photo op
Exit the booth and follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have an additional print.
Add-ons
If you have an additional print simply take your add-on ticket/qr and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station.
Digital downloads are included with every photo op
Visit http://www.fanxphotos.com and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer depending on the internet connection made available to us at the center.
Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

2024 Morgue and Krypt Horror Fest Photo Ops
2024-09-27 - 2024-09-29 | Isleta Resort and Casino
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Monster Mania 60 Photo Ops
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Digital Download Included at No Additional Charge

PURCHASE PHOTO OP TICKETS
NOTE: ADMISSION TO THE SHOW IS REQUIRED! YOU MUST HAVE A SHOW TICKET TO GET YOUR PHOTO TAKEN!There is no need to wait in the photo op sales line at the event if you are using a credit card for your photo op purchase. You may purchase your photo op ticket online until the scheduled time of the op you are purchasing for. Tickets purchased online will be the same price as purchasing on-site. Photo op tickets are not considered admission tickets to the show.

Click Here for Photo Op Schedule When Available
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.
Be sure to revisit the photo op schedule often to check for changes.

ONLINE PHOTO OP SALES WILL REMAIN OPEN.
There is no need to wait in the sales line at the event if you are using a credit card for your purchase. You may purchase your photo op ticket online until the scheduled time of the op you are purchasing for. Tickets purchased online will be the same price as purchasing on-site.

IMPORTANT COVID 19 INFORMATION
We understand your concerns and questions! Given how quickly information and safety requirements on Covid 19 are changing, we don’t have a definitive answer at this point. We will follow the requirements and best practices of the CDC, the state and local authorities, and the venue.All celebrity guests reserve the right to add additional covid protocols and restrictions to their photo ops at any time. Including but not limited to plexiglass barriers, masks, distancing.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, we suggest making a screen shot of the QR code and having it in your photos. Sometimes, connections are poor inside the photo op area, so having them in your photos will make it quick and easy to pull up when needed. Please be sure you have your QR codes (printed or on your phone) up and ready when you get to the front of the queue line for your photo op. You will need to have the QR code scanned before entering your photo op.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You simply need to arrive no more than 30 minutes prior to your photo op scheduled time. Please refer to the schedule link above for scheduled photo op times.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. If you would like to have more than four fans additional ticket purchases may be required.

Day Specific tickets and Group designations (A Session, B Session, Etc).
Tickets are sold on a day specific and Session specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Session designations do not mean you will have other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo ops are considered non-refundable
Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to the Wednesday before the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 09-04-19 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Spookala October Photo Ops
2024-10-04 - 2024-10-06 | Florida State Fairgrounds, 4800 US-301, Tampa, FL, 33610, United States

2024 Joe Bob's Drive-In Jamboree Photo Ops
2024-10-04 08:00 - 2024-10-05 17:00 (America/Los_Angeles) | West Wind Las Vegas Drive-In, 4150 W Carey Ave, North Las Vegas, NV, 89032, United States
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.
Digital Downloads along with 8×10 Printed Photos are included with every photo op purchase at this event!
After your photo is taken, please visit mydigitalop.com to retrieve your digital download.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults. If you would like more than two adults, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as an additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Photo ops and photo op add-ons are non refundable. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Owensboro Comic & Toy Convention Photo Ops
2024-10-05 08:00 - 2024-10-06 17:00 (America/Indiana/Indianapolis) | Owensboro Convention Center
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.
Digital Downloads along with 8×10 Printed Photos are included with every photo op purchase at this event!
After your photo is taken, please visit mydigitalop.com to retrieve your digital download.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have four total fans. If you would like more than four fans in a photo, you must purchase an additional photo op ticket for every four adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as an additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op tickets and photo op add-on tickets are non-refundable. Photo Op tickets will only be refunded in the event of celebrity guest cancellations, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Chronic Con Photo Ops
2024-10-11 - 2024-10-13 | MO
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Son of Monsterpalooza Photo Ops
2024-10-11 - 2024-10-13 | Marriott Burbank Convention Center & Hotel, 2500 North Hollywood Way, Burbank, CA, 91505, United States
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.
Please remember, you must purchase an admission ticket, photo ops nor VIP packages include admission.
PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.
Ultimate Sin VIP Package Info

Osbourne Ultimate Sin VIP Package includes the following:
The Ultimate Sin VIP Package Includes:

•(1) 8×10 signed photo of Ozzy, Sharon, Jack & Kelly
•(1) Group pro photo op with Ozzy, Sharon Jack & Kelly. Group photo op allows one attendee per photo.
*The option to purchase a solo pro photo op with Ozzy.
*The option to purchase add on autographs from Ozzy.

You will need to present the QR code for your Osbourne Ultimate Sin VIP Package at the Photo Op time and at the specific guest’s booth at the time of your autograph.
Upon purchasing a Osbourne Ultimate Sin VIP Package, you will also be able to purchase the following items at the event. You must provide your Ultimate Sin order information to be eligible.
Ozzy Osbourne Autographs (available for purchase on-site):
Standard: Photographs or Books: $200
Premium Items: Albums, Toys or Large Posters: $250
Microphones: $500
Guitars/Pick guards: $700
Photo Ops (available for pre-purchase online):
Ozzy: $325
Disclaimer: Included Ultimate Sin items (Group Photo, Ozzy Autograph, Sharon Autograph, Jack Autograph, Kelly Autograph) have no cash value on their own and cannot be swapped, upgraded, transferred or refunded.
Osbourne’s three step map:

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Scarefest Weekend Photo Ops
2024-10-18 - 2024-10-20 | Lexington Convention Center, 420 West Vine Street, Lexington, KY, 40507, United States

2024 Spooky Empire November Photo Ops
2024-11-01 - 2024-11-03 | MO

2024 Monster Mania 61 Photo Ops
2024-11-08 - 2024-11-10 | Greater Philadelphia Expo Center at Oaks, 100 Station Avenue, Oaks, 19456, United States
Digital Download Included at No Additional Charge

PURCHASE PHOTO OP TICKETS
NOTE: ADMISSION TO THE SHOW IS REQUIRED! YOU MUST HAVE A SHOW TICKET TO GET YOUR PHOTO TAKEN!There is no need to wait in the photo op sales line at the event if you are using a credit card for your photo op purchase. You may purchase your photo op ticket online until the scheduled time of the op you are purchasing for. Tickets purchased online will be the same price as purchasing on-site. Photo op tickets are not considered admission tickets to the show.

Click Here for Photo Op Schedule
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.
Be sure to revisit the photo op schedule often to check for changes.

ONLINE PHOTO OP SALES WILL REMAIN OPEN.
There is no need to wait in the sales line at the event if you are using a credit card for your purchase. You may purchase your photo op ticket online until the scheduled time of the op you are purchasing for. Tickets purchased online will be the same price as purchasing on-site.

IMPORTANT COVID 19 INFORMATION
We understand your concerns and questions! Given how quickly information and safety requirements on Covid 19 are changing, we don’t have a definitive answer at this point. We will follow the requirements and best practices of the CDC, the state and local authorities, and the venue.All celebrity guests reserve the right to add additional covid protocols and restrictions to their photo ops at any time. Including but not limited to plexiglass barriers, masks, distancing.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, we suggest making a screen shot of the QR code and having it in your photos. Sometimes, connections are poor inside the photo op area, so having them in your photos will make it quick and easy to pull up when needed. Please be sure you have your QR codes (printed or on your phone) up and ready when you get to the front of the queue line for your photo op. You will need to have the QR code scanned before entering your photo op.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You simply need to arrive no more than 30 minutes prior to your photo op scheduled time. Please refer to the schedule link above for scheduled photo op times.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. If you would like to have more than four fans additional ticket purchases may be required.

Day Specific tickets and Group designations (A Session, B Session, Etc).
Tickets are sold on a day specific and Session specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Session designations do not mean you will have other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo ops are considered non-refundable
Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to the Wednesday before the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 09-04-19 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 FanFusion Entertainment Photo Ops
2024-11-22 - 2024-11-24 | MO
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – NOT AVAILABLE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Steel City Con December Photo Ops
2024-12-06 - 2024-12-08 | MONROEVILLE, PA CONVENTION CENTER, 209 Mall Blvd, Monroeville, PA, 15146, United States
Digital Download Included at No Additional Charge

PURCHASE PHOTO OP TICKETS
NOTE: ADMISSION TO THE SHOW IS REQUIRED! YOU MUST HAVE A SHOW TICKET TO GET YOUR PHOTO TAKEN!There is no need to wait in the photo op sales line at the event if you are using a credit card for your photo op purchase. You may purchase your photo op ticket online until the scheduled time of the op you are purchasing for. Tickets purchased online will be the same price as purchasing on-site. Photo op tickets are not considered admission tickets to the show.

Click Here for Photo Op Schedule
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.
Be sure to revisit the photo op schedule often to check for changes.

ONLINE PHOTO OP SALES WILL REMAIN OPEN.
There is no need to wait in the sales line at the event if you are using a credit card for your purchase. You may purchase your photo op ticket online until the scheduled time of the op you are purchasing for. Tickets purchased online will be the same price as purchasing on-site.

IMPORTANT COVID 19 INFORMATION
We understand your concerns and questions! Given how quickly information and safety requirements on Covid 19 are changing, we don’t have a definitive answer at this point. We will follow the requirements and best practices of the CDC, the state and local authorities, and the venue.All celebrity guests reserve the right to add additional covid protocols and restrictions to their photo ops at any time. Including but not limited to plexiglass barriers, masks, distancing.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, we suggest making a screen shot of the QR code and having it in your photos. Sometimes, connections are poor inside the photo op area, so having them in your photos will make it quick and easy to pull up when needed. Please be sure you have your QR codes (printed or on your phone) up and ready when you get to the front of the queue line for your photo op. You will need to have the QR code scanned before entering your photo op.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You simply need to arrive no more than 30 minutes prior to your photo op scheduled time. Please refer to the schedule link above for scheduled photo op times.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. If you would like to have more than four fans additional ticket purchases may be required.

Day Specific tickets and Group designations (A Session, B Session, Etc).
Tickets are sold on a day specific and Session specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Session designations do not mean you will have other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo ops are considered non-refundable
Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to the Wednesday before the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 09-04-19 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2024 Holiday Matsuri Photo Ops
2024-12-20 - 2024-12-22 | Orange County Convention Center, 9899 International Dr, Orlando, FL, 32819, United States

2025 Northwest Arkansas Comic Con Photo Ops
2025-01-11 - 2025-01-12 | Rogers Convention Center

2025 Central Carolina Comic Con Photo Ops
2025-01-11 - 2025-01-12 | South Carolina State Fairgrounds

2025 Albuquerque Comic Con Photo Ops
2025-01-17 - 2025-01-19 | Albuquerque Convention Center

2025 Pensacon Photo Ops
2025-02-14 - 2025-02-16 | Pensacola Bay Center
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2025 Missouri Comic Con Photo Ops
2025-02-14 - 2025-02-16 | Springfield Expo Center, 635 E St Louis St, Springfield, MO, 65806, United States

2025 Nashville Celebrity Comic Con Photo Ops
2025-03-01 - 2025-03-02 | Nashville Fairgrounds
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-3 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2025 Monster Mania 62 Cherry Hill Photo Ops
2025-03-14 - 2025-03-16 | DoubleTree by Hilton
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have 4 total fans. If you would like more than four fans, you must purchase an additional photo op ticket for every four adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2025 Collective Con Photo Ops
2025-03-14 - 2025-03-16 | Prime F. Osborn III Convention Center, 1000 Water St, Jacksonville, FL, 32204, United States

2025 Kansas Comic Con Photo Ops
2025-03-15 - 2025-03-16 | Century II Performing Arts & Convention Center

2025 Horrorhound Weekend Cincinnati Photo Ops
2025-03-21 - 2025-03-22 | Sharonville Convention Center, 11355 Chester Rd, Cincinnati, OH, 45246, United States

2025 Planet Comicon Kansas City Photo Ops
2025-03-21 - 2025-03-23 | Kansas City Convention Center
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – NOT AVAILABLE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have 4 total fans. If you would like more than four fans, you must purchase an additional photo op ticket for every four adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2025 90's Con Connecticut Photo Ops
2025-03-28 - 2025-03-30 | Connecticut Convention Center, 100 Columbus Blvd, Hartford, CT, 06103, United States
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES
PHOTO OP SCHEDULE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have 4 total fans. If you would like more than four fans, you must purchase an additional photo op ticket for every four adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2025 Steel City Con April Photo Ops
2025-04-04 - 2025-04-06 | MONROEVILLE, PA CONVENTION CENTER, 209 Mall Blvd, Monroeville, PA, 15146, United States
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – CLICK HERE
PHOTO OP SCHEDULE – CLICK HERE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have 4 TOTAL FANS, except Hayden Christensen which is TWO FANS. If you would like more than the stated amount, you must purchase an additional photo op ticket for each four fans, except Hayden Christensen photo op.
DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2025 Spookala April Photo Ops
2025-04-04 - 2025-04-06 | Florida State Fairgrounds, 4800 US-301, Tampa, FL, 33610, United States

2025 Astronomicon 8 Photo Ops
2025-04-04 - 2025-04-06 | Ann Arbor Marriott Ypsilanti

2025 HAuNTcon Photo Ops
2025-04-11 - 2025-04-13 | Haunted Attraction National Tradeshow & Convention
DIGITAL DOWNLOADS INCLUDED WITH PHOTO OP PURCHASE!
PHOTO OP TICKET SALES – NOT AVAILABLE
PHOTO OP SCHEDULE – NOT AVAILABLE
Be sure to continuously check the photo op schedule for changes. It is important due to the schedule being subject to change at any time. You are responsible for keeping informed of any changes.

PHOTO OP GENERAL INFORMATION
The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

PHOTO OP TICKETS
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.
Purchasing photo op tickets at the event. If you would like to purchase any photo op tickets at the event, the sales desk is cash only. If you would like to use a credit card, you may do so on your mobile device using the ticket purchase page. Please ensure you verify the op you are purchasing online during an event has not already passed by viewing the schedule.

PHOTO OP TICKETS PURCHASED ONLINE
You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the line. Make sure you have the full QR code up and ready, and not the icon on your confirmation page.
You do not have to pre redeem your QR code prior to entering the line for your photo op at the scheduled time.
Remember, if you have purchased a ticket online, you have a confirmed ticket.

THE PHOTO OP SCHEDULE
The photo op schedule is posted approximately 2-4 weeks prior to the event.
You will find the photo op schedule linked at the top of this page.
Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

HOW MANY FANS CAN BE IN EACH PHOTO USING ONE TICKET?
For each ticket purchased you may have two adults and up to three children under 16. If you would like more than two adults and up to three children under 16 in a photo, you must purchase an additional photo op ticket for every two adults.

DAY SPECIFIC TICKETS AND SESSION DESIGNATIONS (I.E. Session A, Session B, Etc).
Tickets are sold on a day specific and session specific basis. Your tickets must be used on the days and for the session designated in the ticket title. Session designations (I.E> Norman Reedus Saturday Session A) means this is usable during Norman’s scheduled Session A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the session you have chosen and only come at the time designated for your photo op session. If you have a Session C photo op ticket, do not show up for the Session A time, it will only slow the process, increasing wait times for everyone. If you have a Session C and are trying to queue with the Session A ticket holders, you will be removed from the queue. We also cannot swap you into another Session if that is sold out.
Session designations do not mean each guest’s Session A will be at the same time as another guest’s Session A.

PHOTO OP QUEUING PROCESS
The queue for a specific photo op will open no more than 30 minutes prior to the start time of the photo op. We ask that you do not arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the sessions to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. If there is a line number shown on the television, it means the queue is open for that photo op and you may simply proceed to the displayed line number within the queue area (numbers are located on the floor). If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time, however do not arrive late!

PHOTO OP BOOTH
Prior to entering the photo op booth, please have your photo op ticket out and ready to be scanned. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place in the bins, on the tables outside the booth. As you enter the booth you will need to turn in your checked in card. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.
PHOTO OP BOOTH DO’S AND DON’TS
Do be respectful of the celebrity guests and their limitations. If a guest has specific limitations we’ve been asked to relay to you, we will tell you prior to you having your photo with them.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do have your items ready to place on the tables located outside of the booth.
Do have your ticket out and ready.
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos or video on your phone, camera or any other device while in or around the photo op booth.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
RETAKE POLICY
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

AFTER YOUR PHOTO OP
Simply follow the brightly colored tape stripe or arrows on the floor at the photo op booth exit, they will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download, additional print or would like a hard protective sleeve. If you have an add-on ticket pre purchased or would like to purchase one, please speak to the print station attendant.

EVENT ADMISSION
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

SECOND HAND TICKETS
If you purchased a photo op ticket second hand, such as on facebook marketplace or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op and add-on tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation before the Wednesday prior to the event, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after midnight eastern time on the Wednesday prior to the event will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service. Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.
