Celeb Photo Ops

HorrorHound Weekend Cincinnati 2019
2019-03-15 08:00 - 2019-03-17 17:00 (America/Indiana/Indianapolis) | Sharonville Convention Center, 11355 Chester Rd, Cincinnati, OH, 45246, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 12-14-18 & end 03-13-19 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO OP PRICE SHEET
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 03-13-19. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 03-13-19, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 03-13-19, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 03-13-19 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Walker Stalker Cruise 2019
2019-02-21 16:00 - 2019-02-25 08:00 (America/Indiana/Indianapolis) | NORWEGIAN PEARL, 651 Channelside Drive, Tampa, FL, 33602, United States
EVENT DETAILS

2,500 WALKER FANS. DOZENS OF ACTIVITIES. 4 DAYS WITH YOUR FAVORITE ACTORS. ONE SAFE HAVEN FOR ALL. BEST WEEK OF YOUR YEAR.

Fans of Skybound’s The Walking Dead are invited to set sail February 21-25, 2019 from Tampa to Nassau, Bahamas on our beloved sanctuary, Norwegian Pearl. Norman Reedus (Daryl) and more of your favorite celebrity guests will lead the way on this fourth voyage of survival at sea.
Upon arrival in Nassau, get away from the heard while relaxing on a white-sand beach, or stock up on duty-free treats on a supply run. Back on board, photo ops, autograph sessions, live music, eerie theme nights and wild activities with your Walker Stalker Family await you. Spoiler alert: we’re saving the best for last so don’t miss the Walker Stalker Cruise finale — J.S.S. Just Sail Somehow!

For Booking Information Visit http://www.walkerstalkercruise.com/

ACE COMIC CON ARIZONA 2019
2019-01-11 09:00 - 2019-01-13 17:00 (America/Indiana/Indianapolis) | GILA RIVER ARENA, 9400 W Maryland Ave, Glendale, AZ, 85305, United States
Photo Op Prints are Now Available Immediately Following Your Photo Op with our “Print it in a Minute” Technology!

CLICK HERE FOR THE PHOTO OP SCHEDULE

Every photo op now includes a digital and printed copy!

You must print out or add your tickets to your phone with QR codes to be scanned at the event.You must redeem your Photo Op ticket(s) prior to getting in line for your Photo Op. This can be done at Photo Op sales & redemption.

PHOTO OPS ALSO AVAILABLE ON-SITE – CASH ONLY. Please keep in mind, photo ops can sell out prior to the show.

Photo Ops fees do not include admission to the show. Admissions to the show must be purchased separately.

Up to 2 adults and 2 children 10 and under per photo allowed.

Additional Prints are available for $15.00 each.

JPEGs are now included with every photo op!

Day & Group Designated Tickets – You may only use your ticket on the day specified and with the Group specified. If you have a time conflict, please email photoops@aceuniverse.com prior to the event.

Ace Comic Con Photo op Info Pages

Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line.
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time. The schedule is released a few weeks before the show date in order to assure the most accurate times as possible.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans and two children 10 and under in the photo.
Day Specific tickets and group designations.
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated. Some tickets will have a group designation as well, such as “Norman Reedus Photo Op Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Photo Op Queue
Queue for photo ops are created no more than 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
Please note, the times listed on the line assignment monitor are 30 minutes prior to the scheduled start time of the photo op as this is when lines for ops are created.
If your line is not currently listed on the line assignment monitor or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op NO MORE THAN 15-30 minutes prior to the photo op scheduled time. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans! If you have a photo op ticket, you will get your photo. Attempting to wait before to the line open time (30 minutes prior to the scheduled start time of your op) simply adds to your wait time and the wait time of others. If you wait for an hour, then are first in line to only wait another half hour for the op to start, you have simply added to your wait time. Since major guests will be broken up into short segments of 20 minutes to 30 minutes, there is little to no need to be “first in line”.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund. There are no exceptions to this rule.

Poses and props.
Not all guests can accommodate poses or props during their Photo Ops. You will be informed prior to entering the op booth whether or not poses are possible with a specific guest. If you do have a pose in mind for a guest and that specific guest is in fact allowing poses, please try to have a pose in mind that can be quickly explained and is not unreasonably elaborate. Photo ops are a very quick moving process and some poses are simply not possible. Hugs and handshakes are generally acceptable, but are ultimately at the discretion of each celebrity guest. You may hold approved props in the photo op however, please check with the event to find out what props are approved.
General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given in the case of glasses glare.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (additional prints)
Once you have your print, you can stop by the add-on station and turn in any additional print tickets to have your additional printed. Digital downloads will be available around an hour after your photo op. You can download them from http://digital.celebphotoops.com
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.

Walker Stalker New Jersey 2018
2018-12-08 09:30 - 2018-12-09 17:00 (America/Indiana/Indianapolis) | The Jersey Convention and Exposition Center, 97 Sunfield Ave, Edison, NJ, 08837, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 8-21-18 & end 12-05-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO OP PRICE SHEET
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-6PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders.PLATINUM & GOLD BADGE HOLDERS, MAY NOT GIFT PLAT/GOLD PHOTO OPS TO NON PLAT/GOLD BADGE HOLDERS. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simpl3 instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 12-05-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 12-05-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 12-05-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 12-05-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Fan Fest San Jose 2018
2018-12-01 09:00 - 2018-12-02 17:00 (America/Indiana/Indianapolis) | San Jose Convention Center, 150 W. San Carlos St., San Jose, CA, 95113, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales have ended. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO OP PRICE SHEET
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-6PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. PLATINUM & GOLD BADGE HOLDERS, MAY NOT GIFT PLAT/GOLD PHOTO OPS TO NON PLAT/GOLD BADGE HOLDERS. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simpl3 instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 11-28-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 11-28-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 11-28-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 11-28-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Louisville Supercon 2018
2018-11-30 12:00 - 2018-12-02 18:30 (America/Indiana/Indianapolis) | Kentucky International Convention Center, 221 S 4th St., Louisville, KY, 40202, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Click Photo Op & Autograph Tab on left side

CLICK HERE FOR PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. I.E. If you would like 5-6 fans, 2 total photo op tickets must be purchased and used for that photo. If you would like 9-10 fans, 3 total photo op tickets must be purchased and used for that photo.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Please contact SuperCon regarding any and all refund requests at SuperCon Contact Page
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Walker Stalker Atlanta 2018
2018-10-26 16:00 - 2018-10-28 17:00 (America/Indiana/Indianapolis) | Georgia World Congress Center, 285 Andrew Young International Blvd NW, Atlanta, GA, 30313, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 6-5-18 at 8PM EST & end 10-24-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO PRICING
The photo op price list will become active once online sales have ended.

Each photo op purchase includes a printed 8×10 as well as a digital download.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. PLATINUM & GOLD BADGE HOLDERS, MAY NOT GIFT PLAT/GOLD PHOTO OPS TO NON PLAT/GOLD BADGE HOLDERS. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. NEW THIS YEAR: In order to serve platinum and gold badge holders better, we have set up groups for platinums and golds as well. If you choose not to come at the designated Platinum or Gold group times, you may come during the general admission group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines during general admission group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op additional print Add-on. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (additional print) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. To downloads your digital version of your photo visit http://digital.celebphotoops.com/ and follow the simpl3 instructions to download your image. Digital downloads are usually available in a few minutes after your photo is taken, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 10-24-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 10-24-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 10-24-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 10-24-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

ACE COMIC CON MIDWEST at Chicago's Navy Pier 2018
2018-10-12 10:00 - 2018-10-14 18:00 (America/Indiana/Indianapolis) | Navy Pier, 600 E. Grand Ave, Chicago, IL, 60611, United States
Photo Op Schedule

Ace Comic Con Midwest Photo op Ticket Purchase Link

Ace Comic Con Midwest Website

A WORD ON VIPs – The way VIP packages will work is this in the photo op area. If you purchased a VIP package for a celebrity or group, you will reference the “VIP” time for that celebrity or group and attend the scheduled time slot. If you have a celebrity or group VIP and attending a photo op that does not match your VIP badge and are using a general admission photo op ticket, you will go at the general admission time. We will however have separate lines for VIP badge holders & General Admission badge holders during the “General admission” times.
I.E. I have a “Chris Hemsworth Saturday Group A Vip Package” and a “Tom Hiddleston General Admission Group 1” photo op ticket.
1. I will attend the “CHRIS HEMSWORTH VIP GROUP A – 11:00 AM” Photo Op Time.
2. I will attend the “GENERAL ADMISSION GROUP 1 – 1:00 PM” for TOM HIDDLESTON and enter the “VIP” line.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.
Tickets Purchased On-line.
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time. The schedule is released a few weeks before the show date in order to assure the most accurate times as possible.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans and two children 10 and under in the photo.
Day Specific tickets and group designations.
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated. Some tickets will have a group designation as well, such as “Norman Reedus Photo Op Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Photo Op Queue
Queue for photo ops are created no more than 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
Please note, the times listed on the line assignment monitor are 30 minutes prior to the scheduled start time of the photo op as this is when lines for ops are created.
If your line is not currently listed on the line assignment monitor or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.
Poses and props.
Not all guests can accommodate poses or props during their Photo Ops. You will be informed prior to entering the op booth whether or not poses are possible with a specific guest. If you do have a pose in mind for a guest and that specific guest is in fact allowing poses, please try to have a pose in mind that can be quickly explained and is not unreasonably elaborate. Photo ops are a very quick moving process and some poses are simply not possible. Hugs and handshakes are generally acceptable, but are ultimately at the discretion of each celebrity guest. You may hold approved props in the photo op however, please check with the event to find out what props are approved.
General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Retakes will not be given in the case of glasses glare.Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.
After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (additional prints)
Once you have your print, you can stop by the add-on station and turn in any additional print tickets to have your additional printed. Digital downloads will be available around an hour after your photo op. You can download them from http://digital.celebphotoops.com
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.

All photo ops now include a digital and printed copy!

Photo Op Prints are Now Available Immediately Following Your Photo Op with our “Print it in a Minute” Technology!

Photo Ops Schedule Will Be Posted Approximately One Week Before the Show. The Photo Op schedule will be posted in the schedules section of this page.

You must print out or add your tickets to your phone with QR codes to be scanned at the event.You must redeem your Photo Op ticket(s) prior to getting in line for your Photo Op. This can be done at Photo Op sales & redemption.

PHOTO OPS ALSO AVAILABLE ON-SITE – CASH ONLY. Please keep in mind, photo ops can sell out prior to the show.

Photo Ops fees do not include admission to the show. Admissions to the show must be purchased separately.

Up to 2 adults and 2 children 10 and under per photo allowed.

Additional Prints are available for $15.00 each.

Day & Group Designated Tickets – You may only use your ticket on the day specified and with the Group specified. If you have a time conflict, please email photoops@aceuniverse.com prior to the event.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Please arrive for your photo op NO MORE THAN 15-30 minutes prior to the photo op scheduled time. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans! If you have a photo op ticket, you will get your photo. Attempting to wait before to the line open time (30 minutes prior to the scheduled start time of your op) simply adds to your wait time and the wait time of others. If you wait for an hour, then are first in line to only wait another half hour for the op to start, you have simply added to your wait time. Since major guests will be broken up into short segments of 20 minutes to 30 minutes, there is little to no need to be “first in line”.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund. There are no exceptions to this rule.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Halloween H40: 40 Years of Terror
2018-10-12 10:00 - 2018-10-14 17:00 (America/Indiana/Indianapolis) | Pasadena Convention Center, 300 E Green Street, Pasadena, CA, 91101, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 9-14-18 at 8pm EST & end 10-10-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR PHOTO OP PRICE SHEET
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 10-10-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 10-10-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 10-10-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 10-10-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Cincinnati Comic Expo 2018
2018-09-14 15:00 - 2018-09-16 17:00 (America/Indiana/Indianapolis) | Duke Energy Convention Center, 525 Elm Street, Cincinnati, OH, 45202, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales end 9/12/18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO PRICING
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. I.E. If you would like 5-6 fans, 2 total photo op tickets must be purchased and used for that photo. If you would like 9-10 fans, 3 total photo op tickets must be purchased and used for that photo.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simpl3 instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 9/12/18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 9/12/18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 9/12/18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 9/12/18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Heroes & Villains Fan Fest New Jersey 2018
2018-09-08 10:00 - 2018-09-09 17:00 (America/Indiana/Indianapolis) | New Jersey Convention & Exposition Center, 97 Sunfield Ave, Edison, NJ, 08837, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 6-26-18 at 8pm EST & end 9-5-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR PHOTO OP PRICE SHEET
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 9-5-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 9-5-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 9-5-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 9-5-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

HorrorHound Weekend Indianapolis 2018
2018-08-24 10:00 - 2018-08-26 17:00 (America/Indiana/Indianapolis) | JW Marriott Indianapolis, 10 S WEST STREET, Indianapolis, IN, 46204, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales end 8/22/18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO PRICING
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 8/22/18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 8/22/18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 8/22/18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 8/22/18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Walker Stalker Orlando 2018
2018-08-11 10:00 - 2018-08-12 18:00 (America/Indiana/Indianapolis) | Orange County Convention Center, Hall D, 9800 International Drive, Orlando, FL, 32819, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 5-15-18 & end 8-18-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO OP PRICE SHEET
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simpl3 instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 8-8-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 8-8-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 8-8-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 8-8-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

2018 Fan Fest San Jose
2018-08-11 08:00 - 17:00 (America/Indiana/Indianapolis) | KY
CLICK HERE TO PURCHASE PHOTO OP TICKETS
Online ticket sales begin 9-11-18 at 8pm EST & end 11-28-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO PRICING
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.
We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.

Platinum and Gold VIP Ticket Holders
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Poses and props.
Not all guests can accommodate poses or props during their Photo Ops. You will be informed prior to entering the op booth whether or not poses are possible with a specific guest. If you do have a pose in mind for a guest and that specific guest is in fact allowing poses, please try to have a pose in mind that can be quickly explained and is not unreasonably elaborate. Photo ops are a very quick moving process and some poses are simply not possible. Hugs and handshakes are generally acceptable, but are ultimately at the discretion of each celebrity guest. You may hold approved props in the photo op however, please check with the event to find out what props are approved.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to our contact form by midnight eastern time on 11-28-18. We may not get back to you before midnight, however if your request was submitted before the deadline, your refund will be granted. Refund requests after this date will not be honored. After 11-28-18, all photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 11-28-18, the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 11-28-18 will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There is no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Raleigh SuperCon 2018
2018-07-27 10:00 - 2018-07-29 17:00 (America/Indiana/Indianapolis) | Raleigh Convention Center, 500 S. Salisbury St., Raleigh, NC, 27601, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS

CLICK HERE FOR PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO PRICING
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. I.E. If you would like 5-6 fans, 2 total photo op tickets must be purchased and used for that photo. If you would like 9-10 fans, 3 total photo op tickets must be purchased and used for that photo.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Please contact SuperCon regarding any and all refund requests at SuperCon Contact Page
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Florida SuperCon 2018
2018-07-12 08:00 - 2018-07-15 17:00 (America/Indiana/Indianapolis) | KY
CLICK HERE TO PURCHASE PHOTO OP TICKETS

CLICK HERE FOR THE PHOTO OP SCHEDULE
Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

CLICK HERE FOR THE PHOTO PRICING
The photo op price list will become active once online sales have ended.

PHOTO OP INFORMATION
Please be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.
What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you’re unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event.

Swapping and Upgrading
After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the “View Order Online” button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you.
Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have four total fans in the photo. I.E. If you would like 5-6 fans, 2 total photo op tickets must be purchased and used for that photo. If you would like 9-10 fans, 3 total photo op tickets must be purchased and used for that photo.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.
Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simple instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. Please contact SuperCon regarding any and all refund requests at SuperCon Contact Page
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

Fandemic Tour Sacramento 2018
2018-06-22 10:00 - 2018-06-24 17:00 (America/Indiana/Indianapolis) | Sacramento Convention Center, 1400 J St., Sacramento, CA, 95814, United States
CLICK HERE TO PURCHASE PHOTO OP TICKETS All remaining tickets at show time will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable.

CLICK HERE FOR THE PHOTO OP SCHEDULEPlease bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes.

PHOTO OP INFORMATIONPlease be sure to read the following information. It is extremely important that you are familiar with it.

The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.

What a photo op is and what it isn’t.
A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology.
To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Photo Op Tickets
Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation.

When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.

Photo Op Tickets Purchased Online
Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets.
When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day.
Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line.

Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day.

The Photo Op Schedule
The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches.

Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed.

Clashing Photo Op Times
Typically as a general rule, you will need to allow 10 minutes between photo ops. If the op times do not fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below).
Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 10 minutes of one another), you can feel free to contact us prior to the event.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say “Cast” in the title of the op) allow for a total of four fans, adult or otherwise.

Remember, only photo ops with the word “Cast” in the photo op title allow for four total fans in the photo op using one ticket.

Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group. If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op.

Photo Op Queue
The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue.
We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have a redeemed ticket for that photo op. If a time is shown, go enjoy the event and come back at that time.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them as well. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op causes problems and confusion! In most cases the optimal time to arrive at the queue is 5-10 minutes before photo op start time. Most importantly though, do not be late!

Photo Op Booth
Prior to entering the photo op booth, please have your photo op ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. As you enter the booth you will need to turn in your photo op ticket. You will then step up when you hear the “next” prompt to do so, you will also be given a “ready” before the photographer fires the shot. There will be a one second pause between the “ready” prompt and the camera firing. So be sure to be ready.
Keep in mind, the op booth is often loud. Many of the guests enjoy to have music playing during their op, therefor our staff will also have to be loud. Please do not think that the staff is yelling at you, they are simply speaking loudly for you to be sure and hear them and understand what is going on. We want to try and get the best photo possible of you, therefor we need to be sure you hear us and know what is going on.

Photo Op Booth Do’s and Don’ts
Dos
Do be respectful of the celebrity guests.
Do be respectful of other fans in line.
Do keep hands above the waist.
Do listen for special instructions for each celebrity guest.
Do have your items ready to place on the table inside the booth.
Do have your ticket out and ready.
Don’ts
Don’t ask for autographs in the photo op booth, you will be asked to remove yourself from the booth. Wait in the autograph line and pay for the autograph like all the other fans had to.
Don’t take any personal photos on your phone, camera or any other photo device.
Don’t take any video.
Don’t attempt to kiss the guest or ask the guest to kiss you. In leu of the health and safety of the guests, this is strictly forbidden. You will be removed from the op booth without any photo or refund.
Don’t expect the guest to spend any more time with you than they have given to other fans. Everyone is allotted the same amount of time next to the guest, please don’t try to extend that time by ignoring staff, security or the next fan in line. If you have an accessibility pass, you will be given extra time to get to the guest if needed but again allotted the same amount of time next to the guest.

Retakes
Our photographers watch for blinks however, sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake. Simply notify the staff or ambassador that handed you the photo.
Glasses more often than not will glare and/or make it very difficult for the photographer to see if you blinked. Please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given for glasses glare.
If you have a problem, other than glasses glare such as a colored blotch on your photo, a burry photo, a guest blink, or some other major issue please let us know immediately. Retakes may be issued on a per case basis.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op booth exit. It will lead you to the print pickup area where you print will be handed to you in about a minute. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You will then take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area.

Add-ons
If you have an add-on (digital download, additional print or combo pack) simply take your add-on ticket and your printed photo to the add-on station attendant. The add-on station is typically located in the end of the print pickup area. You can also purchase add-ons at the add-on station. If you have a digital download, after visiting the add-on station visit http://digital.celebphotoops.com/ and follow the simpl3 instructions to download your image. Digital downloads are usually available in a few minutes, sometimes it can take a bit longer if the internet connection we are given is sub par.

Event Admission
Tickets Photo op tickets are NOT an admission ticket to the event. An event admission ticket must be purchased in conjunction with the photo op ticket.

Second Hand Tickets
If you purchased a photo op ticket second hand, such as on craigslist, facebook or any other avenue other than through us, we do not provide support or assistance for this ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a counterfeit ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!

REFUND INFORMATION AND POLICIES
1. General Refunds. All photo op tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations. Refunds are only be returned to the original form of payment. If you use a prepaid card or gift card, be sure to keep this card in the event of a need for refund.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to (DATE), the guest’s photo op tickets will be refunded to the original form of payment, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after (DATE) will be processed on the Tuesday following the event. If the guest was part of a duo photo op, the entire photo op will be refunded to the original form of payment.
If the guest was part of a trio or group, the photo op ticket may remain active and the photo op may still take place. If the trio or group remains active, you will be refunded the cancelled guest’s portion of the trio or group to the original form of payment. In this case you will also have the option to opt out of the trio or cast and receive a full refund to the original form of payment. If the trio or group is cancelled due to a guest cancellation, you will be refunded the entire amount to the original form of payment.
There are typically no cash refunds or exchanges for cancelled guests or photo ops. In the rare event a guest cancels while the event is open and you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded to the original form of payment.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to or during the event, the photo op tickets for that specific photo op will be refunded to the original form of payment. If you you paid cash for the photo op at the event, you must visit our sales desk for more information on how to obtain your refund.
1D. Other. In the event of a cancellation of one day of an event due to weather or natural disasters, unused tickets for that specific day will be refunded to the original form of payment. We may choose to allow fans who had a ticket for the day that was cancelled to use their ticket on the day the even is open, however this will not always be possible and will be handled on a per case basis. If an event you are attending is closed for one day and you have tickets for that day, please be sure to watch your email used to purchase the tickets for updates.
Please keep in mind if the event is open, any ops missed are simply considered exactly that. If the weather outlook is not something you care to travel in, please be sure to get in your refund request prior to the refund deadline listed above.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest checking the photo op schedule for changes as the show date approaches and even the day of the show. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
3. Rights of service . Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff, other fans or ambassadors will absolutely not be tolerated and may result in your removal from the photo op area or even the event without refund or compensation.

ACE COMIC CON SEATTLE 2018
2018-06-22 10:00 - 2018-06-24 17:00 (America/Los_Angeles) | KY
Photo Op Schedule

Ace Comic Con Seattle Photo op Ticket Purchase Link

Ace Comic Con Seattle Website

A WORD ON VIPs – The way VIP packages will work is this in the photo op area. If you purchased a VIP package for a celebrity or group, you will reference the “VIP” time for that celebrity or group and attend the scheduled time slot. If you have a celebrity or group VIP and attending a photo op that does not match your VIP badge and are using a general admission photo op ticket, you will go at the general admission time. We will however have separate lines for VIP badge holders & General Admission badge holders during the “General admission” times.
I.E. I have a “Chris Hemsworth Saturday Group A Vip Package” and a “Tom Hiddleston General Admission Group 1” photo op ticket.
1. I will attend the “CHRIS HEMSWORTH VIP GROUP A – 11:00 AM” Photo Op Time.
2. I will attend the “GENERAL ADMISSION GROUP 1 – 1:00 PM” for TOM HIDDLESTON and enter the “VIP” line.
Important photo op information.What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.Tickets Purchased On-line.
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time. The schedule is released a few weeks before the show date in order to assure the most accurate times as possible.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans and two children 10 and under in the photo.Day Specific tickets and group designations.
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated. Some tickets will have a group designation as well, such as “Norman Reedus Photo Op Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.Photo Op Queue
Queue for photo ops are created no more than 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
Please note, the times listed on the line assignment monitor are 30 minutes prior to the scheduled start time of the photo op as this is when lines for ops are created.
If your line is not currently listed on the line assignment monitor or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.Poses and props.
You may ask the celebrity guest to do a specific pose with you but please keep in mind, it is within their right to say no. If you have a pose in mind, please find this pose online so you may show the guest a photo on your phone, this is much quicker than attempting to explain the pose. You may hold approved props in the photo op however, please check with the event to find out what props are approved.General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given in the case of glasses glare.Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.Add-ons (additional prints)
Once you have your print, you can stop by the add-on station and turn in any additional print tickets to have your additional printed. Digital downloads will be available around an hour after your photo op. You can download them from http://digital.celebphotoops.comAdmission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.

All photo ops now include a digital and printed copy!

Photo Op Prints are Now Available Immediately Following Your Photo Op with our “Print it in a Minute” Technology!

Photo Ops Schedule Will Be Posted Approximately One Week Before the Show. The Photo Op schedule will be posted in the schedules section of this page.

You must print out or add your tickets to your phone with QR codes to be scanned at the event.You must redeem your Photo Op ticket(s) prior to getting in line for your Photo Op. This can be done at Photo Op sales & redemption.

PHOTO OPS ALSO AVAILABLE ON-SITE – CASH ONLY. Please keep in mind, photo ops can sell out prior to the show.

Photo Ops fees do not include admission to the show. Admissions to the show must be purchased separately.

Up to 2 adults and 2 children 10 and under per photo allowed.

Additional Prints are available for $15.00 each.

Day & Group Designated Tickets – You may only use your ticket on the day specified and with the Group specified. If you have a time conflict, please email photoops@aceuniverse.com prior to the event.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Please arrive for your photo op NO MORE THAN 15-30 minutes prior to the photo op scheduled time. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans! If you have a photo op ticket, you will get your photo. Attempting to wait before to the line open time (30 minutes prior to the scheduled start time of your op) simply adds to your wait time and the wait time of others. If you wait for an hour, then are first in line to only wait another half hour for the op to start, you have simply added to your wait time. Since major guests will be broken up into short segments of 20 minutes to 30 minutes, there is little to no need to be “first in line”.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund. There are no exceptions to this rule.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

2018 Heroes & Villains Fan Fest London Photo Ops by Celeb Photo Ops
2018-05-26 09:00 - 2018-05-27 17:00 (Europe/London) | Olympia London, United Kingdom
Photo Op Schedule
Check back regularly and note the Rev #. Schedules are subject to change at any time.
Photo Op Tickets
Tickets go on sale Tuesday Feb 20, 2018 at 8:00 PM GMT
Online ticket sales end Friday May 25 at 1PM London Time. There will be no onsite sales (with the exception being additional prints), so be sure to purchase your photo op tickets in advance.
We will be in box office Friday 5-25-18 from 1-8PM London time for online ticket redemption. We simply cannot stress enough how important it is for you to try to come on Friday. It will help make your convention experience on Saturday & Sunday much more enjoyable.

Otherwise photo op redemption will be open during regular show hours and will be in the photo op area in the rear of the hall.

Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
Statement about buying photo op tickets second hand!
We strongly recommend you do not buy or trade photo op tickets second hand from other sellers or attendees. The QR code on a photo op ticket can be redeemed once and only once. If the seller has either falsified or reproduced and sold the same ticket to numerous other buyers, there is a good chance the ticket will not scan and you will not receive your photo op.
Celeb Photo Ops will not be held responsible in any way for falsified, reproduction, or any second hand purchasing or trading of tickets. Celeb Photo Ops will not support, replace, exchange or sell new tickets to those who have purchased or traded their tickets second hand. Celeb Photo Ops also will not replace, refund or support tickets that have already been scanned and come up previously scanned.
In the event of a refund for a cancellation or any other reason, the recipient of the refund is always the original ticket purchaser. We will not send any refunds to second hand purchasers.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during early registration box hours of 12PM-?PM or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day by emailing us your ticket information so we may swap your ticket. Please keep in mind, we cannot swap you into a day or group for a photo op if it is sold out. If you are only attending one day, we would suggest a refund on one ticket by 5-23-17 at the latest.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 10 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to the Celeb Photo Ops Website by 5-22-18. Refund requests after this date cannot be honored. After 5-23-16 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 5-23-18, refunds will be processed within three days of the cancellation. Guest cancellations after 5-23-18 will be processed post show on or around 5-29-18. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. For groups larger than duos, it will be handled on a per case basis. For guests that cancel after 5-23-18, we cannot exchange those photo ops on site or provide cash on-site for these refunds, they will be refunded to the original form of payment.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 5-22-18, these refunds will be processed post-show on 5-30-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Fan Fest Nashville 2018
2018-05-12 08:00 - 2018-05-13 17:00 (America/Indiana/Indianapolis) | Music City Center, 150 4th Avenue North #250G, Nashville, TN, 37219, United States
PHOTO OP SCHEDULE
Be sure to continuously check the schedule for changes.
PHOTO OP PRICE SHEET
ALL REMAINING OPS FOR NASHVILLE ARE LISTED HERE ALONG WITH THEIR PRICES (WITHOUT TAX)!
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during will call hours of 1PM-6PM or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 5-9-18. Refund requests after this date cannot be honored. After 5-9-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 5-9-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 5-9-18 will be processed post-show on 5-14-18, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you as soon as possible on your original form of payment.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 5-9-18, these refunds will be processed post-show on 5-14-18 back to the original form of payment.
REFUNDS CAN ONLY BE PROCESSED TO THE ORIGINAL FORM OF PAYMENT
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Fan Fest Chicago 2018
2018-04-07 09:00 - 2018-04-08 17:00 (America/Indiana/Indianapolis) | Donald E. Stephens Convention Center (Rosemont), 5555 North River Road, Rosemont, IL, 60018, United States
PHOTO OP SCHEDULE
PHOTO OP TICKET PRICES
ONLINE TICKET SALES HAVE ENDED. Remaining tickets will be sold at the show on a cash only basis. All on-site sales are nonrefundable.
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during will call hours of 1PM-7PM or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus), simply proceed as scheduled. Once you have finished your first op and picked up your photo proceed back into the queue for the next. Since two high volume guests will be in the op room for quite some time, there is little issue with this. If you proceed to your first scheduled op and by the time you finish that one, the next guest is onto the group following your’s, simply enter the queue for the current group. Remember this is only for high volume guests. If you have a high volume guest at the same time as a much smaller volume guest, got to the smaller volume guest first.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. We cannot grant retakes for glasses glare.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the add-on station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our add-on station attendant OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 4-4-18 to our contact form. Refund requests after this date cannot be honored. After 4-4-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 4-4-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 4-4-18 will be processed post-show on 4-10-18. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 4-4-18, these refunds will be processed post-show on 4-10-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

HorrorHound Weekend Cincinnati 2018
2018-03-23 08:00 - 2018-03-25 17:00 (America/Indiana/Indianapolis) | Sharonville Convention Center, 11355 Chester Rd, Cincinnati, OH, 45246, United States
PHOTO OP SCHEDULE
Be sure to continuously check the schedule for changes.
PHOTO OP TICKETS
ONLINE TICKET SALES END 3-21-18 AT 12PM EST. All remaining tickets will be sold at the show on a cash only basis. All on-site sales are nonrefundable.
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. We cannot grant retakes for glasses glare.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the add-on station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our add-on station attendant OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 3-21-18. Refund requests after this date cannot be honored. After 3-21-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 3-21-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 3-21-18 will be processed post-show on 3-26-18. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you as soon as possible on your original form of payment.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 3-21-18, these refunds will be processed post-show on 3-26-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Walker Stalker Germany 2018
2018-03-17 10:30 - 2018-03-18 17:00 (America/Indiana/Indianapolis) | Maimarkthalle, Xaver-Fuhr-Straße 101, Mannheim, 68163, Germany
PHOTO OP TICKETING
PHOTO OP SCHEDULE
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
ALL ON-SITE PURCHASES ARE NONREFUNDABLE.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during will call hours or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 10 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. RETAKES WILL NOT BE GRANTED FOR GLASSES GLARE.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the add-on station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our add-on station attendant OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 3-7-18. Refund requests after this date cannot be honored. After 3-7-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 3-7-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 3-7-18 will be processed post-show on 3-13-18, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 3-7-18, these refunds will be processed post-show on 3-13-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Walker Stalker London 2018
2018-03-10 10:00 - 2018-03-11 17:00 (America/Indiana/Indianapolis) | Olympia London, United Kingdom
Photo Op Schedule
Be sure to keep an eye on the schedule for changes.
PHOTO OP TICKETING
Ticket Sales Open at 8PM BST Oct 15.
Photo ops all come with a digital download version as well as a printed version!
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
ALL ON-SITE PURCHASES ARE NONREFUNDABLE.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during will call hours or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day by emailing us (if the op or group is available). If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each individual, duo or trio op ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo.
ONLY Exception to this! If an op title has the word “CAST” in it, you may have four total fans (any mixture of adults or children).
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. RETAKES WILL NOT BE GRANTED FOR GLASSES GLARE.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the add-on station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our add-on station attendant OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 3-7-18 at 12PM (noon). Refund requests after this date cannot be honored. After 3-7-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 3-7-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 3-7-18 will be processed post-show on 3-13-18, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 3-7-18, these refunds will be processed post-show on 3-13-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Walker Stalker Melbourne
2018-02-10 10:30 - 2018-02-11 17:00 (Australia/Melbourne) | Melbourne Showgrounds, Epsom Rd, Ascot Vale, Melbourne, VIC 3032, Australia
Photo Op Schedule
Be sure to keep an eye on the Photo Op Schedule in case of any changes!
Photo Op Tickets
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket order to redeem it at the photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 2-7-18. Refund requests after this date cannot be honored. After 2-7-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 2-7-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 2-7-18 will be processed post-show on 2-13-18. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket may remain active. If the trio then becomes a duo, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket. Trios will be handled on a per case basis.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 2-7-18, these refunds will be processed post-show on 2-13-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Walker Stalker Sydney
2018-02-03 08:00 - 2018-02-04 16:00 (Australia/Sydney) | Sydney Showground, 1 Showground Rd, Sydney Olympic Park, Sydney, NSW 2127, Australia
Photo Op Schedule
Be sure to keep an eye on the Photo Op Schedule in case of any changes!
Photo Op Tickets
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket order to redeem it at the photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 1-31-18. Refund requests after this date cannot be honored. After 1-31-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 1-31-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 1-31-18 will be processed post-show on 2-6-18. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket may remain active. If the trio then becomes a duo, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket. Trios will be handled on a per case basis.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 1-31-18, these refunds will be processed post-show on 2-6-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Ace Comic Con Arizona 2017
2018-01-13 10:00 - 2018-01-15 17:00 (America/Indiana/Indianapolis) | KY
Ace Comic Con Arizona Photo op Schedule

Ace Comic Con Arizona Photo op Ticket Purchase Link

2018 Ace Comic Con Arizona Website

Come out for early redemption on Friday!
We will be redeeming photo op tickets for Satuday-Monday of the show on Friday from 4PM-6PM at the following address. (ACE will be there also redeeming admission tickets!)
Dave and Buster’s
Westgate Entertainment District
9460 West Hanna Lane
Glendale, AZ 85305
If you can make it we suggest you do, it will ease your entry and line waits at the show!

Photo Op Prints are Now Available Immediately Following Your Photo Op with our “Print it in a Minute” Technology!

Photo Ops Schedule Will Be Posted Approximately One Week Before the Show. The time listed at the top of your ticket is NOT the Photo Op time. The Photo Op schedule will be posted in the schedules section of this page.

YOU MUST PRINT OUT YOUR PDF TICKETS TO REDEEM ON-SITE AT THE PHOTO OP SALES & REDEMPTION BOOTH. You must redeem your Photo Op ticket(s) prior to getting in line for your Photo Op. This can be done at Photo Op sales & redemption.

PHOTO OPS ALSO AVAILABLE ON-SITE – CASH ONLY. Please keep in mind, photo ops can sell out prior to the show.

Photo Ops fees do not include admission to the show. Admissions to the show must be purchased separately.

Up to 2 adults and 2 children 10 and under per photo allowed.

Additional Prints are available for $15.00 each.

JPEGs are available for $10.00 each.

Print/JPEG Combos are available for $25.00.

Day & Group Designated Tickets – You may only use your ticket on the day specified and with the Group specified. If you have a time conflict, please email photoops@aceuniverse.com prior to the event.

Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line.
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time. The schedule is released a few weeks before the show date in order to assure the most accurate times as possible.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans and two children 10 and under in the photo.
Day Specific tickets and group designations.
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated. Some tickets will have a group designation as well, such as “Norman Reedus Photo Op Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
A WORD ON VIPs – The way VIP packages will work is this in the photo op area. If you purchased a VIP package for a celebrity or group, you will reference the “VIP” time for that celebrity or group and attend the scheduled time slot. If you have a celebrity or group VIP and attending a photo op that does not match your VIP badge and are using a general admission photo op ticket, you will go at the general admission time. We will however have separate lines for VIP badge holders & General Admission badge holders during the “General admission” times.
I.E. You have a “Chris Evans Saturday Group A Vip Package” and a “Tom Holland General Admission Group 1” photo op ticket.
1. You will attend the “Chris Evans VIP GROUP A – XX:XX AM” Photo Op Time.
2. You will attend the “GENERAL ADMISSION GROUP 1 – X:XX PM” for Tom Holland and enter the “VIP” line.
Photo Op Queue
Queue for photo ops are created no more than 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
Please note, the times listed on the line assignment monitor are 30 minutes prior to the scheduled start time of the photo op as this is when lines for ops are created.
If your line is not currently listed on the line assignment monitor or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op NO MORE THAN 15-30 minutes prior to the photo op scheduled time. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans! If you have a photo op ticket, you will get your photo. Attempting to wait before to the line open time (30 minutes prior to the scheduled start time of your op) simply adds to your wait time and the wait time of others. If you wait for an hour, then are first in line to only wait another half hour for the op to start, you have simply added to your wait time. Since major guests will be broken up into short segments of 20 minutes to 30 minutes, there is little to no need to be “first in line”.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund. There are no exceptions to this rule.

Poses and props.
You may ask the celebrity guest to do a specific pose with you but please keep in mind, it is within their right to say no. If you have a pose in mind, please find this pose online so you may show the guest a photo on your phone, this is much quicker than attempting to explain the pose. You may hold approved props in the photo op however, please check with the event to find out what props are approved.
General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be given in the case of glasses glare.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed. Please keep in mind, that all add-ons are one per photo op, so you will need to purchase an add-on for each photo op you would like to apply one to.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.

Fan Fest Portland 2018
2018-01-13 08:00 - 2018-01-14 17:00 (America/Indiana/Indianapolis) | Oregon Convention Center, 777 NE Martin Luther King Jr. Blvd, Portland, OR, 97232, United States
PHOTO OP SCHEDULE
Be sure to continuously check the schedule for changes.
PHOTO OP PRICE LIST
ONLINE TICKET SALES HAVE ENDED. All remaining tickets will be sold at the show on a cash only basis.
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during will call hours of 1PM-6PM or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 1-10-18. Refund requests after this date cannot be honored. After 1-10-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 1-10-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 1-10-18 will be processed post-show on 1-15-18, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 1-10-18, these refunds will be processed post-show on 1-15-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.

Paradise City Comic Con 2018
2018-01-12 08:00 - 2018-01-14 17:00 (America/Indiana/Indianapolis) | Miami Airport Convention Center, 711 NW 72nd Ave, MIAMI, FL, 33126, United States
PHOTO OP SCHEDULE
Be sure to continuously check the schedule for changes.
PHOTO OP TICKETS
ONLINE TICKET SALES END 1-10-18 AT 12PM EST. All remaining tickets will be sold at the show on a cash only basis. All on-site sales are nonrefundable.
Photo Op On-Line sales will end 1-10-18 at 12:00PM Eastern.
After which all remaining photo ops will be sold at the show. All on-site sales are nonrefundable.
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line.
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time. The schedule is released a few weeks before the show date in order to assure the most accurate times as possible.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 35-40 minutes between photo ops at RICC. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. Retakes will not be granted for glasses glare.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the add-on station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our add-on station attendant OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted to the celeb photo ops website by 1-10-18. Refund requests after this date cannot be honored. After 1-10-18 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 1-10-18, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 1-10-18 will be processed post-show on 1-15-18, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 1-10-18, these refunds will be processed post-show on 1-15-18 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show. As stated previously, be sure to be 10-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated. Celeb Photo Ops reserves the right to change pricing at any time.

Walker Stalker New Jersey 2017
2017-12-09 08:00 - 2017-12-10 17:00 (America/Indiana/Indianapolis) | New Jersey Convention & Exposition Center, 97 Sunfield Ave, Edison, NJ, 08837, United States
CLICK HERE FOR THE PHOTO OP SCHEDULE
CLICK HERE TO PURCHASE PHOTO OP TICKETS
ONLINE TICKET SALES WILL END ON 12-6-17 AT NOON EASTERN. ALL REMAINING TICKETS WILL BE SOLD AT THE SHOW. ALL ON-SITE SALES ARE NONREFUNDABLE.

TICKET SWAPPING MADE SIMPLE!

We will be at Will Call/Registration on Friday from 1-6PM and on the show floor (check your floor map) Saturday and Sunday during hours the convention is open.
Please keep in mind that sales at the show are on a cash only basis.
Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!
PLEASE KEEP IN MIND, MORE PHOTO OP TICKETS MAY BE ADDED AS PRICING IS CONFIRMED.
Important photo op information.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Tickets Purchased On-line
Please print out your ticket with the QR code (not your receipt) in order to redeem it at photo op sales and redemption during will call hours of 1PM-6PM or at photo op sales & redemption during show hours. You may bring your ticket on your phone however please have it ready when you are redeeming. You may redeem your tickets at any time prior to your photo op (even for ops the next day). There is no need to rush to photo op redemption early in the morning, they may be redeemed any time throughout the day prior to your photo op.
Clashing Photo Op Times
Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix. If you are only attending one day, we would suggest a refund on one ticket.
Some exceptions to this.
First if there is a duo photo op and a solo photo op for a celebrity that is in the duo listed on the schedule at the same time, those are typically done in the order of the duo then solos. For example, if you have a Gotham Duo with Robin Lord Taylor & Drew Powell and you also have a Drew Powell solo but they are shown on the schedule at the same time, you will do your duo first, then the solo. However, it would be beneficial to let the ticket attendant inside the photo op room know if you are towards the end of the duo line that you do have a Drew solo.
Next, if you have a high volume Photo Op scheduled at the same time a much lower volume photo op, you will want to do the lower volume photo op first then proceed to the high volume. In other words, if you look at the TV at the entrance, then at the lines designated for the ops you have and notice one has about 175 people in line and the other has 5, you will want to do the op that has 5 people in line first. To avoid confusion you can also ask the queue entrance attendant which like is shorter then proceed to the shortest line.
If you have two high volume guests scheduled at the exact same time (I.E. Jeffrey Dean Morgan and Norman Reedus) we would suggest trying to swap group designation on your tickets. While we would love to not have the high volume guests running at the same time, it is pretty much unavoidable. So if your JDM A Group is scheduled at the same time as your Norman Reedus C Group we would suggest trying to swap one of those groups for groups that do not clash.
Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.
Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for an op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a GA photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is applicable, you may come during the Group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for Groups, you will need to enter in the standard VIP line.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2) so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.
How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those with 11 or more celebrity guests in them) allow for a total of four fans, adult or otherwise.
Day Specific tickets and Group designations (A Group, B Group, Etc).
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.
Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops, so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone.
Please keep in mind, if you have an A Group ticket and you miss your A Group time (after the start time of the next group), it is indeed considered a missed photo op. You may exchange missed photo op tickets for available photo ops at our sales and redemption area. You cannot switch into another group that is sold out, You will be removed from that group’s line if your group letter on your ticket does not match the currently queuing group.

Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the time slot you will arrive to queue for your photo op

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 15-30 minutes prior to the photo op scheduled time, however do not arrive more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans!

Line Assignment TV! When you arrive at the queue entrance we will have a TV there to assist you in finding the line for your photo op. If there is a LINE NUMBER listed next to the photo op you have arrived for, you can proceed to that line, there is no need to ask the attendant at the door what line to get into if you already know. If there is a TIME listed, that is the START TIME FOR THE QUEUE LINE for that photo op. Times shown on the TV are 30 minutes prior to the start time of the actual photo op, as that is when the queue line opens for a photo op. If a time is shown on the TV for your photo op, please go enjoy the rest of the show and return at the time listed on the TV.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.
Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.
Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights. RETAKES WILL NOT BE GRANTED FOR GLASSES GLARE.
Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the add-on station attendant or to photo op sales to have your add-on fulfilled.
Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our add-on station attendant OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
We do not support or condone the purchasing or sales of tickets second hand.
If you did not purchase a ticket from us, please do not expect us to give any support or assistance for this ticket. We only provide support to the original purchaser of a ticket. QR codes can only be scanned once. If the person you purchased the ticket from also sold the ticket to others or it is a fake ticket, you now have a useless piece of paper. We cannot offer you any assistance with this. Also, if a guest cancels, you will receive no refund, only the original purchaser will receive the refund. Over the past year we have turned away no fewer than 100 fans who spent their hard earned money on fake tickets, only to walk away empty handed. Don’t let that happen to you. Do not purchase or trade tickets second hand!!
REFUND INFORMATION AND POLICIES
1. General Refunds. Refund requests must be submitted by 12-6-17 by 12:00pm (EST). Refund requests after this date cannot be honored. After 12-6-17 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 12-6-17, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests that cancel after 12-6-17 will be processed post-show on 12-12-17, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 12-6-17, these refunds will be processed post-show on 10-25-16 back to the original form of payment.
2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.
Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.
Celeb Photo Ops reserves the right to change pricing at any time.
