Walker Stalker London 2017

Photo Op Schedule, click here.

Be sure to check the schedule often for changes! There is a revision number on top (I.E. Rev 1.6) that will tell you what version we are on. If the revision number changes it means the schedule has changed!

ONLINE TICKET SALES HAVE ENDED

We cannot stress enough the importance of reading this entire page. Please do so prior to contacting us with questions

NEWS AND UPDATES

Price List of remaining ops – Click here

If an op is not listed here it is sold out and will not be available for purchase onsite. We will attempt to update this list as more ops sell out. If you do not see an op on here, please do not wait in the sales line to ask if it is available, it will not be.

JDM op clashes with Lauren ops on Saturday?

Simply go to your first scheduled op then once you are finished, go on to the next. We understand typically these types of clashes are impossible but due to the extenuating circumstances, there will be exceptions made for the JDM/Lauren clashes.

Refund deadline has passed!

All photo op tickets are considered non-refundable at this time. Please read our full refund policy at the bottom of this page.

Box office and redemption. We will have staff on hand in will call (box office) on Friday March 3 from 12:00PM-8PM redeeming photo op tickets.

We will have a large staff set up in will call to handle your ticket redemptions and this year there will not be hand written tickets so the process will indeed be quicker. We strongly suggest if you have a Saturday photo op before 2PM that you try to get your tickets redeemed on Friday. You may come to will call between 12-8PM to redeem photo op tickets for the entire show (even if your photo op is Sunday) as it will help make your time at the show quite a bit smoother. Also, if you only have Sunday photo op tickets purchased and you cannot come on Friday for redemption, please do not crowd the photo op redemption on Saturday morning. You can redeem your tickets throughout the day on Saturday. If you have an online ticket, you will need to redeem it prior to getting into line, however an online ticket is a guaranteed ticket. So what this means is if you do not have early ops Saturday, there is no need to crowd redemption first thing Saturday morning. You can simply come any time prior to your first photo op and redeem your online ticket(s). You also may redeem all of your photo op tickets at the same time. We will have a number of redemption only lines throughout show hours.

What you will need for redemption.

You will need the QR code from your confirmation email to redeem your online photo op tickets. You can screen cap this on your phone or you can print it and have it with you. It is important to know your order information as well (name on order, email on order, etc) in case there is any issue scanning your code.
Here is an example:

Andrew Lincoln Saturday Group A & B

If you have Andrew Lincoln Group A or B, we strongly suggest arriving during Box Office hours on Friday (12-8PM), so you will sorted and ready. If you cannot arrive on Friday and you are VIP, you will get early entry to the show, so you will have no trouble. Just head over to photo op redemption once you enter the show. If you are GA (General Admission) and cannot arrive during box office hours on Friday (12-8PM) we suggest arriving early Saturday so you may get sorted. The Walker Stalker staff will be looking for you in the lines, be sure to watch for them.

Second hand tickets

We strongly recommend you do not buy or trade photo op tickets second hand from other sellers or attendees. The QR code on a photo op ticket can be redeemed once and only once. If the seller has either falsified or reproduced and sold the same ticket to numerous other buyers, there is a good chance the ticket will not scan and you will not receive your photo op.
Celeb Photo Ops will not be held responsible in any way for falsified, reproduction, or any second hand purchasing or trading of tickets. Celeb Photo Ops will not support, replace, exchange or sell new tickets to those who have purchased or traded their tickets second hand. Celeb Photo Ops also will not replace, refund or support tickets that have already been scanned and come up previously scanned.
In the event of a refund for a cancellation or any other reason, the recipient of the refund is always the original ticket purchaser. We will not send any refunds to second hand purchasers.

GENERAL PHOTO OP INFO

Photo ops are ready in around 45-60 seconds with our “Print it in a Minute” technology!

What is a photo op?
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10” print of your photo printed on professional dye-sublimation photo printers.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

Platinum and Gold VIP Ticket Holders
You do not need to redeem your platinum and or gold photo op redemption cards prior to getting in line for your photo op. You will turn these in inside the photo op room when you go in for your photo.

Platinum and or Gold redemption cards can only be redeemed for individual photo ops only and cannot be used for any duo, trio or group photo ops.If there is a Platinum or Gold time listed on the schedule for your photo op, please arrive at that time if you are a Platinum or Gold badge holder, even if you are not using one of your vouchers.

Photo Op Schedule
The photo op schedule is posted at the top of this page once it is available. Please be sure to check the schedule at show time as well because all scheduling is subject to change. There will be a revision number at the top of the schedule (I.E. REV 1.2)  so you will know you are looking at the most recent version. The photo op schedule is subject to change at any time.

How many fans can be in one photo with one ticket?
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. For the large cast TWD op, up to four fans total are allowed per ticket. All other photo ops the standard 2 adults and up to three kids per ticket rule applies.

Day Specific tickets and group designations.
Tickets are sold on a day specific basis, you will choose the day you prefer to have your photo op when adding your ticket to your cart. Your ticket must be used on the day designated.  Some tickets will have a group designation as well, such as “Norman Reedus Saturday A Group”. This means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for (these times will be displayed on the photo op schedule). Group designations are typically set up for guests who sell a very high number of photo ops so please try and be aware of the group you have chosen and only come for your op at that time. Please, if you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. Group letters designated in a ticket title does not mean you will taking your photo with a group of fans, again that is a time designator of when you line up for your photo.

If your photo op times are clashing (overlapping) you will typically be fine with a 15-20 minute gap between them. Any less than 15-20 minutes and there is a very good chance you will miss one. We will not have staff on hand to personally take you into each of your clashing ops. We strongly suggest changing the day on one or more of your clashing ops if possible and if not, we suggest a refund on one of your clashing ops. Please remember the refund deadline is 2-28-17.

Photo Op Queue
Queue for photo ops are created approximately 30 minutes prior to the start time of the photo op. A television near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial or fan created lines will not be honored when official lines are created.
If your line is not currently listed on the line assignment board or has not reached the start time for the line, please enjoy the rest of the show until the time has come for your line to start. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op.
Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area.
Any confirmed line jumping will result in your being moved to the end of the line for that photo op.

Please arrive for your photo op 5-30 minutes prior to the photo op scheduled time, however no more than 30 minutes prior. Arriving too early for your photo op will congest the queue entrance and greatly hinder our staff in queuing fans! That being said do not be late, we recommend you getting to your photo op no less than 5 minutes before the start time of the op.

Photo Op Room.
Upon entering the photo op room, please have your photo op card out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.

Expected etiquette.
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.
If you have a pose in mind you would like to do, the easiest way to ask the guest is to show them an example of the pose on your phone rather than trying to explain it.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund

General
Photo ops are not a meet and greet, they are a very fast process. In order to be sure that every gets their photo and that the photos turn out the best quality possible we ask that you listen carefully to prompts given by the in room staff as well as the photographer. You will be given a “READY” prompt by the photographer before he/she shoots your photo, so please pay attention.

Glasses
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.

Blinks
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.

Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible.

After your photo op
Simply follow the brightly colored tape stripe on the floor at the photo op room exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a photo op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.

Add-ons (digital downloads and additional prints)
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
Add-ons must be purchased one per photo op you would like to use them for.

Admission
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.

REFUND INFORMATION AND POLICIES

1. General Refunds. Refund requests must be submitted by 2-28-17. Refund requests after this date cannot be honored. After 2-28-17 tickets are considered non-refundable, with the only exception being celebrity guest cancellation, convention cancellation or photo op cancellations.
1A. Guest Cancellations. In the event of a celebrity guest cancellation prior to 2-28-17, the guest’s photo op tickets will be refunded, there is no need to email us regarding these cancellations. Refunds for celebrity guests  that cancel after 2-28-17 will be processed post-show on 3-8-17, however you may exchange these photo op tickets on-site for other active photo op tickets at the show if you so choose. If the guest was part of a duo photo op, the photo op will be refunded, the same process applies as with solo photo ops of the guest. If the guest was part of a trio or group, the photo op ticket will remain active and the photo op will still take place however, the cancelled guest’s portion will be refunded to you in cash at the show upon redemption of your ticket.
1B. Convention Cancellation. Upon cancellation of an entire event, photo ops sold for that event will be fully refunded. If only specific days of an event are cancelled, this will cause any unused (non redeemed) tickets to be refunded.
1C. Photo Op Cancellations. In the event a specific photo op is cancelled prior to the event, the photo op tickets for that specific photo op will be refunded. If a photo op is cancelled during the event, a refund will be offered or you may exchange your photo op at photo op sales & redemption during show hours. If A photo op is altered due to one or more guests not being included this is not considered a cancellation, please see 1A. If you elect to have a refund on your photo op for a photo op that is cancelled after 2-28-17, these refunds will be processed post-show on 3-8-17 back to the original form of payment.

2. If you miss your photo op time. Refunds will not be granted for missed photo ops. You may however exchange your photo op ticket for another available photo op ticket at photo op sales & redemption. We strongly suggest you be sure to check the photo op schedule for changes as the show date approaches and even the day of the show.
As stated previously, be sure to be 15-30 minutes early for your photo op, we are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. This means if you arrive even two minutes after some photo ops start, you may miss the photo op.

Celeb Photo Ops reserves the right to refuse service to anyone. We will attempt to help you with any photo op related problem you may have however abusive vulgar language and/or abusive attitude toward our staff or volunteers will absolutely not be tolerated.

Celeb Photo Ops reserves the right to change pricing at any time.