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PHOTO OP TICKETS ONLINE SALES HAVE ENDED Online ticket sales begin 6-5-18 at 8PM EST & end 8-1-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable. CLICK HERE FOR THE PHOTO OP SCHEDULE Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes. CLICK HERE FOR THE PHOTO PRICING The photo op price list will become active once online sales have ended. PHOTO OP INFORMATION Please be sure to read the following information. It is extremely important that you are familiar with it. The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past. What a photo op is and what it isn't. A photo op is a essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print an high quality 8x10" of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our "print it in a minute" technology. To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process. Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible. Photo Op Tickets Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest's tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest's solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information. When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.   Photo Op Tickets Purchased Online Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There's nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets. When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day. Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line. Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day. The Photo Op Schedule The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches. Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed. Clashing Photo Op Times Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below). Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event. Swapping and Upgrading After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the "View Order Online" button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you. Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid. How many fans can be in one photo with one ticket? For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say "Cast" in the title of the op) allow for a total of four fans, adult or otherwise. Remember, only photo ops with the word "Cast" in the photo op title allow for four total fans in the photo op using one ticket. Day Specific tickets and Group designations (A Group, B Group, Etc). Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group. If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out. Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op. Photo Op Queue The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an hour. This causes congestion and confusion at the queue entrance, which leads to other fans to missing their photo ops, an inability for our staff to queue fans for currently open queues, and frustration for all involved. There simply is no need to arrive prior to the 30 minute mark and you will be asked to remove yourself from the area if you arrive too early. I understand this may sound harsh but we cannot stress enough the problems that arise due to fans arriving too early for a queue. We have a television located at the entrance to the queue. On this television you will find queue open times and queue lines that are open to currently queueing photo ops. The times displayed on the television are 30 minutes prior to the photo op start time, so what this means is those are the times you can arrive back to queue, no sooner. If there is a line number shown on the television, it means the queue is open for that photo op. Simply proceed to the displayed line number within the queue area (numbers are located on the floor) if you have...

CLICK HERE TO PURCHASE PHOTO OP TICKETS Online ticket sales begin 9-11-18 at 8pm EST & end 11-28-18 at 12PM EST. All remaining tickets will be sold at the show on a cash only basis. Please keep in mind, on-site sales are nonrefundable. CLICK HERE FOR THE PHOTO OP SCHEDULE Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event.Be sure to revisit the photo op schedule often to check for changes. CLICK HERE FOR THE PHOTO PRICING The photo op price list will become active once online sales have ended. PHOTO OP INFORMATION Please be sure to read the following information. It is extremely important that you are familiar with it. The information contained within this page will help you make the most of your photo op experience. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past. What a photo op is and what it isn't. A photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. We then print a high quality 8x10" of the photo on professional dye-sublimation photo printers. Your photo is ready in around a minute after the photo has been taken with our "print it in a minute" technology. To avoid confusion, a photo op is not a meet and greet. The process is very quick without time to converse with the guest or guests. It is a photo opportunity in the literal sense of the word. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process. Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible. Photo Op Tickets Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. This means that we will add tickets throughout the online sales process. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. However, the ticket will be always added the Tuesday following pricing confirmation. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest's tickets to be added for sale. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest's solo photo and their price is increased, your ticket is still valid. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. In this case, you will have the opportunity to upgrade your cast or grouping. Please see the section on swapping and upgrades for more information. When tickets show as sold out online upon sales close, it means they will also be sold out at the event. We urge you to not wait in the sales line for tickets that are sold out. We do not release more tickets at the event, so in other words, sold out means sold out.   Photo Op Tickets Purchased Online Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. You may do this at any time prior to the start time of your photo op. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. There's nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets. When redeeming your online photo op ticket. You may print the QR code for the tickets or have them on your phone. If you have them on your phone, please be sure you have them up and ready when you get to the front of the redemption line. Redemption typically only takes a few minutes and you may redeem all of your tickets at once, even if they are for a different day. Normally we have lines set up each morning that are designated for redemption only to make sure the redemption process is speedy. However, you may redeem in any of our sales or redemption line, so always just pick the shortest line. We will be in the registration area for early redemption the day before the show opens from 1-7PM. For two day shows this is on Friday and for three day shows, this is on Thursday. Remember, if you have purchased a ticket online, you have a confirmed ticket. You do not need to rush to the photo op redemption area first thing in the morning if your photo op is not until later that day. The Photo Op Schedule The photo op schedule is posted approximately 2-3 weeks prior to the event and will be linked toward the top of this page. In most cases, the schedule is not posted any earlier than that because of continuing guest adds. If we posted a schedule early, it means it would be quite invalid by the time the event approaches. Be sure to check and recheck the photo op schedule for any changes. You will know the schedule has changes if the revision number located at the top right (I.E. 1.3) of the schedule has changed. Clashing Photo Op Times Typically as a general rule, you will need to allow 15 minutes between photo ops. If you have two photo ops at the same time, we do suggest moving one of those photo ops to another day using the swap feature on GrowTix (see section on Upgrades and Swapping). If you're unable to swap or there are no other times that fit in your schedule, we would suggest a refund on one ticket (see the Refund Policy below). Things to keep in mind about clashing times. If your clashing times are both between high volume guests such as Norman Reedus and Jeffrey Dean Morgan, you have nothing to worry about. You can simply proceed as schedule to your first scheduled op, then onto the next. If your clashing times are between a high volume guest and a low volume guest, we suggest proceeding to the low volume guest and then onto the high volume guest. If you have questions about ops you think may be clashing (within 15 minutes of one another), you can feel free to contact us prior to the event. Swapping and Upgrading After your ticket purchase you may swap for another ticket of equal value or upgrade your ticket to a different ticket. Simply visit the "View Order Online" button in your confirmation email to op your online confirmation page. From there you will be offered options to print your tickets, swap your tickets or upgrade your tickets. Here is a link to a video to assist you. Keep in mind that once you have upgraded or swapped your ticket, the original ticket is no longer valid. Platinum and Gold VIP Ticket Holders Many of celebrity guests who sell a high volume of tickets will have a designated time on the photo op schedule for Platinum or Gold badge holders. If you are a Platinum or Gold badge holder and you have a ticket for a photo op that has a designated Platinum or Gold time you are asked to arrive at that time for your photo op, even if your are using a general admission (GA) photo op ticket. If you choose not to come at the designated Platinum or Gold time when one is listed on the schedule, you may come during the group you have purchased the ticket for (A Group, B Group, etc). However please note, we will not have Platinum or Gold specific lines for group slots, you will need to enter in the standard VIP line. How many fans can be in one photo with one ticket? For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total photo op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total photo op tickets must be purchased and used for that photo. The large cast ops (those that say "Cast" in the title of the op) allow for a total of four fans, adult or otherwise. Remember, only photo ops with the word "Cast" in the photo op title allow for four total fans in the photo op using one ticket. Day Specific tickets and Group designations (A Group, B Group, Etc). Tickets are sold on a day specific and group specific basis. Your tickets must be used on the days and for the groups designated in the ticket title. Group designations (I.E> Norman Reedus Saturday A Group) means this is usable during Norman’s scheduled Group A photo op time on the day you chose the ticket for. These times will be referenced on the photo op schedule. Please try and be aware of the group you have chosen and only come at the time designated for your photo op group (if you are Platinum or Gold please see the section on Platinum and Gold above). If you have a group C photo op ticket, do not show up for the Group A time, it will only slow the process, increasing wait times for everyone. If you have a C group and are trying to queue with the A group ticket holders, you will be removed from the queue. We also cannot switch you into another group if that is sold out. Group designations do not mean you will have a group of other fans in your photo, it is simply an indicator of the scheduled time for your photo op. Photo Op Queue The queue for a specific photo op will open 30 minutes prior to the start time of the photo op. We ask that you DO NOT arrive any earlier than 30 minutes prior to the start time of your photo op. We have designed the groups to ensure you have the least possible wait time for your photo op and if you arrive before the 30 minute mark, it is simply adding to your wait time. You are not gaining anything by standing at the queue entrance for an...

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